Designed specifically to allow agents to be productive. Described by one agent as "The most intuitive help desk system I have ever used." Productivity in a help desk/support system environment is crucial.
MochaTicket is a very affordable ticket system option. Not only will you save money on the software, you will also save money by increasing your support team's productivity.
Initially designed for a large hosting company, MochaTicket remained adaptive to any industry implemenation. MochaTicket contains many features integrated to assist with helping your support team to be productive.